If you are enrolled in a Medicaid Program or the Food Share Program, you are required to do a renewal every 12 months. A renewal is to make sure you are getting the correct benefit. If your renewal is not done, your enrollment in these programs will end.
In the past few months, the renewals for these programs have been postponed, but they will now be restarting. This means that your 2020 renewal may be at a different time this year then it was in 2019. The Bay Lake Consortium will send you a notice by mail a month before your renewal is due. For example, if your renewal is due in August, you will get a notice in July.
You can complete your renewal using one of the following methods:
Online:
Go to ACCESS.wi.gov and click on “Renew My Benefits” and follow the instructions to set up an account, if you have not done so in the past, and then complete the renewal process.
By mail:
Review the summary attached to the renewal letter. If anything on the summary has changed, draw a line through it and write the new information, including the date of the change. If you have new information, write it on the back of the signature page. Make sure to sign the renewal document and mail or fax it back to the Centralized Document Processing Unit (CDPU). You may want to send in proof of your information along with your renewal form.
CDPU
PO BOX 5234
Janesville, WI 53547-5234
Fax: 1-855-293-1822
By phone:
Call the Bay Lake Consortium at (888) 794-5747
Keep in mind that your renewal may require proof of your answers. Earned income will need 30 days’ worth of pay stubs. Pension and other unearned income might require information from the company showing the current amount of that income and if taxes are withheld. Assets such as checking, savings, stocks, or the cash value of a life insurance policy may require a statement of value from the company holding the account, dated within the past 30 days. Delays in submitting this documentation may result in a loss of your benefits.
While Medicaid renewals do not require a phone call to the Medicaid office, Food Share renewals do require an actual phone call to the Bay Lake Consortium at (888) 794-5747.
If you are late getting your renewal submitted, it may still be a good idea to connect with the Bay Lake Consortium right away because you may be able to submit a late renewal or start a new application for your benefits. You can also speak to a Benefit Specialist at ADRC with any additional questions or assistance, (920) 448-4300.
