Assists with packaging meals for home delivery.

Delivers meals to homebound participants when necessary..mileage reimbursement is available.*** A reliable vehicle and proof of insurance is required.***** 

Assists the Homebound Meal Coordinator and Homebound Meal Program Assistant in maintaining accurate program documentation.

Provides coverage for the Homebound Meal Coordinator and Homebound Meal Program Assistant when needed.

Ensures the homebound meal site and equipment used in the packaging and delivery of the food meets sanitation guidelines.

Assists with the training and monitoring of Senior Service Workers and volunteers to package and deliver meals.

Completes ongoing inventories to assure adequate nutrition supplies are on site

Participates in the quarterly information and planning meetings for the Nutrition Program.

Participates in the planning and goal setting efforts of theADRC.

Participates in the work setting as a team player.

Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan

MATERIALS AND EQUIPMENT USED: 
Food Service Equipment.

Minimum Qualifications Required

Education and Experience:
High school diploma or equivalent

Licenses and Certifications:  
Serving Safe Food Certification
Valid State of Wisconsin driver’s license and a satisfactory driving record.
CPR/AED certification. 

Knowledge, Skills & Abilities

Knowledge, Skills & Abilities
Knowledge of quality food service standards and specifications.
Knowledge of proper food storage and food service equipment.
Knowledge of older and disabled adults’ needs.
Ability to understand and practice the confidential nature of the position.
Ability to work well with co-workers and volunteers
Ability to understand and complete written and oral instructions.
Ability to work with minimal supervision.
Ability to relate to clients, with respect and address difficult situations in a tactful manner.
Ability to maintain confidential information.
Ability to lift 45 pounds.

MAJOR RESPONSIBILITIES:
Advises and counsels persons and their families regarding eligibility rules and application procedures for public benefits; provides information and suggestions by personal meetings and through phone communications; assesses needs of individuals and records actions taken and contact made to ensure progress is made with each consumer.

Represents persons as an advocate in adverse decisions made by administrative agencies in regard to public benefits; represents persons in any appeals process in the event of a negative action; counsels with supervisory attorneys about issues and concerns; screens calls for legal counseling and lawyer referral service; provides accurate and timely information in accordance with accepted practices and procedures.

Arranges benefit related workshops on topics for the purpose of providing consumers with current and accurate information and resources; arranges facilities for workshop and promotes the function to ensure citizens are aware of the opportunity; meets with attorney or paralegal from region’s legal backup in order to review unit’s work and ensure compliance with local, state and federal regulations.

Speaks publicly to groups concerning benefit programs or aging/disability issues; develops educational workshops; prepares informational topics for the media; maintains current knowledge and awareness of benefit programs.

Provides information about other community agencies to consumers and makes appropriate referrals; networks with other related agencies and resources for the purpose of establishing effective working relationships and obtaining current information of programs.

Develops and updates distributed materials which serve as tools of information and program promotion; reads related materials in an effort to maintain current knowledge of developing and newly established changes in benefit programs, legislation, policies and procedures.

Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan.

Participates in the work setting as a team player.

Participates in the planning and goal setting efforts of ADRC.

Minimum Qualifications Required

Education and Experience:
Bachelor’s Degree from an accredited university or college in social work, public administration, sociology or a related field and two years’ experience in social work or benefits counseling, or related field.

Licenses and Certifications:
Valid State of Wisconsin driver’s license and a satisfactory vehicle record.
AED/CPR Certification.

Knowledge, Skills and Abilities:
 Knowledge of local community agencies and resources which serve older persons and/or persons with a disability and their families.
Ability to understand and practice the confidential nature of the position.
Ability to comprehend legal and regulatory information.
Ability to clearly articulate complex benefits, rules and regulations in terms that are easily understood.
Knowledge and understanding of Microsoft Office and effectively navigating the Internet.
Ability to communicate effectively to a variety of types of persons both individually and in groups.
Ability to communicate effectively both in writing and orally.
Ability to apply research techniques to collect and analyze information.
Ability to understand and follow administrative structure and appeals processes of the Social Security System, Medicare and other public programs.
Ability to assertively advocate on behalf of ADRC consumers.
Ability to maintain accurate records and program reporting requirements.