I would like to take this opportunity as an Information & Assistance (I&A) Specialist here at ADRC to remind you that we are available to assist you and your loved ones during this challenging time. Our doors may be closed, but there are staff available to assist by phone or, if possible, video conferencing over your smart phone or computer. Staff at ADRC can assist you in connecting virtually. Our mission is to empower and enrich the lives of older adults, adults with disabilities, and their caregivers. Our values and what they mean for our customers and community are as important as ever during this unprecedented time.
As an I&A staff worker, we are here to provide Options Counseling, a process whereby we welcome customers; assess a person’s needs, as well as strengths and challenges; explore resources, supports and services to help meet those needs; and assist with establishing an action plan. Whether exploring assistance in the home, weighing out the pros and cons of a move, or considering alternative transportation options, we are here to help. You may be a young person with a disability transitioning from high school to adulthood, or a newly diagnosed individual trying to set course on a new journey. Whatever the situation, contact ADRC to speak to an I&A Specialist.
ADRC is committed to providing quality service. Our staff, many of whom are working remotely, are still able to listen with caring ears and present a broad range of services, as well as being a source of unbiased, comprehensive information.
Every story matters to us and we work to elevate each other. Call and tell us your story – we are here to help! You can reach an I&A Specialist at (920) 448-4300.